FAQs

One of the primary goals of Sage Pharmacy is to educate and disseminate updated information relevant to the drop shipping and generic drugs industry. We strive to address inquiries critical to you and your business, contributed by visitors like yourself. Below, you'll find some of these questions along with our detailed responses. If you have specific inquiries or wish to supplement our answers, please reach out to us via the contact form.

How can I ensure the legitimacy of your drop shipping business?

Sage Pharmacy has been engaged in drop shipping for the past six years, operating directly with manufacturers without involving any middlemen. We hold all necessary licenses, including Wholesale License, Import Export License, Sales Tax License, and Pharmacy License.

What is your success rate in delivering medicines?

Currently, our success rate stands at 99.3% on the first attempt and 100% on the second attempt. With over four years of experience in drop shipping and a highly professional team, we maintain minimal margin for error. Our meticulous packaging ensures smooth clearance in all countries, resulting in a high success rate compared to other drop shippers.

What customer details do you require to process drop ship orders?

To initiate your drop ship order, we require details such as Order ID, Name, Postal Address, City (including Zip Code), Country, Medicine Name, Strength, Quantity, and Shipping Details. All details should be provided in an Excel sheet format, and we will send you a sample order sheet along with the price list.

Do you require upfront payment?

Yes, we do require payment before shipping any orders.

How do you accept payment?

We accept payments via MoneyGram or Western Union Money Transfer, as well as through wire or bank transfer directly to our bank account.

Is there a minimum order size?

To ensure access to the best possible prices, we require a minimum deposit of $1000 USD to establish a partnership. However, there is no minimum amount required for individual customer orders or a minimum daily order requirement.

Where is your company based in India?

Sage Pharmacy is headquartered in Mumbai, India. As the financial capital of India, Mumbai hosts most generic medicine manufacturers, allowing us to source directly from them at a low cost due to minimal transportation requirements.

How do you ensure the quality of your products?

All pharmacy products shipped by Sage Pharmacy undergo rigorous testing by our in-house experts and independent laboratories to ensure quality, potency, and safety. For generic products, we verify the Certificate of Analysis for each batch. Additionally, all products must conform to WHO's GMP guidelines and be ISO 9001 Quality Systems Certified.

Can I order products not listed in your catalogue?

Certainly! Besides the listed pharmaceutical drop shipment products on our website, we also drop ship many other medicines. We are always available to assist with your new drop shipping requirements.

Will you have any contact with my customers?

No, Sage Pharmacy will never have direct contact with your customers. We ship all packages in discreet envelopes, with your name and contact information included on packing slips and order forms.

How quickly are drop ship orders dispatched?

We typically ship within 24 hours of receiving your order, ensuring dispatch within 48 hours at most.

What is the expected delivery timeframe?

Delivery times vary depending on the destination and chosen shipping service, ranging from 6 to 21 days after order placement. For precise shipping and delivery details, please contact us or the selected shipping service directly.

What is your return policy?

We offer full refunds for sealed and unopened items returned within 30 days. Unfortunately, we cannot reimburse shipping costs for most refunds. For any issues with items received or if you wish to return, refund, or exchange an order, please contact us for instructions on returning items.

Do you send invoices to customers?

No, all invoices are generated at wholesale prices, so we do not send any invoices or order details to customers.